* Due to high volume, orders placed during the holiday season may take up to 5-7 days to ship. If you have any questions, please contact us at email@example.com.
- In-stock items will ship within 2 business days.
- Shipping will be calculated at checkout and based on shipping address.
- All orders will receive an order confirmation and a shipment confirmation that the order has been processed and is on its way.
- Domestic shipping rates vary for standard shipping. Domestic shipping is free on orders over $75. All packages are shipped through the United States Postal Services.
Returns & Exchanges
- Items from online orders can be returned if they are postmarked within 15 days of receipt for an online merchandise credit or refund, minus the shipping charges.
- Items ordered with free shipping are still subject to a refund minus the cost of shipping.
- Items must be in original condition (unworn, unwashed, unaltered) with the tags attached.
- We recommend using a trackable and insured mail service for all returns.
- Please allow 2 weeks from the time you mail your order for your return or exchange to be processed.
- Please email us at firstname.lastname@example.org to make a return and we will verify your return and send you shipping instructions.
- If you would like to exchange an item, we recommend ordering the replacement item before sending in your return to ensure the replacement item is in stock.
- Returns are processed when items are received. You will receive a confirmation email once the item has been returned.